Your Rights
As an investor your rights are governed by the constitution of the Fund and the law.
Your rights include, but are not limited to, the right to:
– Receive distributions (where applicable);
– Receive copies of audited Annual Financial Statements and any and other information circulated by Paragon, the Administrator or the responsible entity with respect to the Fund;
– Attend and vote at investor meetings;
– Receive your share of distributions if the Fund is terminated;
– Transfer Units to any other person, subject to the responsible entity’s right to refuse such a transfer; and
– Pass Units to any surviving joint holder by will or otherwise to your estate.
You are also entitled to request a copy of the constitution of the Fund. You may do so by emailing client.services@paragonim.com.au or calling us on (03) 9528 2409.
You do not have the right to participate in the management or operation of the Fund.
Complaints Resolution
The Fund’s responsible entity has an established complaints handling process and aims to properly consider and resolve all complaints within 30 days. If you have a complaint about your investment, please contact Paragon in writing or by telephone using the details following:
Complaints Officer
Paragon IM Pty Ltd
Suite 10, Level 2, 156 Collins Street
Melbourne VIC 3000
E: client.services@paragonim.com.au
T: (03) 9528 2409
If you are unable to contact Paragon or would like
to raise your complaint directly to the responsible entity, you can do so in
writing or by telephone using the following details:
Complaints Officer
Melbourne Securities Corporation Ltd
PO Box 16070
Collins Street West VIC 3000
E: compliance@msc.group
T: (03) 9050 2000
If an issue has not been resolved to your satisfaction, you can lodge a complaint with the should be the Australian Financial Complaints Authority (‘AFCA’). AFCA provides fair and independent financial services complaint resolution that is free to consumers.
Australian Financial Complaints Authority
GPO Box 3
Melbourne VIC 3001
E: info@afca.org.au
T: 1800 931 678
W: afca.org.au
